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Contacts Customer Service Team
What do we do for our customers? Everything.
Fast, simple and uncomplicated: Get in touch with your personal contact or write an e-mail to firstname.lastname@example.org
The quick reaction team of emkon. We are there for you! In case of an emergency, no matter where, we are there for you with valuable advice and support. Here you will find your service experts: From the request to the service at your location.
The emkon. Customer Service Team is here for you
Now it's even easier to contact us!
NEW: Whatsapp Business Service
Your direct line to the emkon. Customer Service Team. You have an overall question, want an offer or are in need of spare parts? You have a suggestion for improvement or you need assistance with some daily operational handling with our machines? Right then, off you go: text us via whatsapp business in german, english or polish language. We are here for you during our business hours. Ready to answer your questions immediately. Try it now!
Send us a message via whatsapp to + 49 4236 9436134.
NEW: Call Back Service
emkon. Customer Service Team
Overview of services
Spare parts service
Preparation of individual spare parts packages
Machine relocation / removals
Continuous technical improvement
Whatsapp Business Service
Instruction / training
Teleservice / remote service
Inspection and maintenance
Preparation of maintenance packages and maintenance contracts
Predictive maintenance planning
Call back service
Projects in Focus
Federal Ministry of Education and Research The goal of the research project retro smart is to develop a strategy that supports manufacturer to retrofit and upgrade older machinery and equipment with adequate hard- and software, to make them Industry-4.0-capable and therefore ready for tomorrow’s Smart-Service-World.
You want machines that produce and have no downtimes.
With our emkon. SMART SUPPORT APP we offer fast support when you need it most. You receive our qualified expert advice through Live Video transfer via an independent, separate and with SSL encrypted network. Our assistance in case of an emergency: Quick, professional, safe – the emkon. SMART SUPPORT APP!
An example case
How we like to work
Customer happy, emkon. happy - That's how it's supposted to be!