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Contact After Sales Service
What do we do for our customers? Everything.
The quick reaction team of emkon. We are there for you! In case of an emergency, no matter where, we are there for you with valuable advice and support.
Here you will find your service experts: From the request to the service at your location.
emkon. After Sales Service
Overview of services
Spare parts service
Express shipping
Preparation of individual spare parts packages
Machine relocation / removals
Continuous technical improvement
Production support
Format extensions
Instruction / training
Teleservice / remote service
Process optimization
Inspection and maintenance
Preparation of maintenance packages and maintenance contracts
Commissioning
Predictive maintenance planning
Projects in Focus
Retro Smart
SUPPORTED BY
Federal Ministry of Education and Research The goal of the research project retro smart is to develop a strategy that supports manufacturer to retrofit and upgrade older machinery and equipment with adequate hard- and software, to make them Industry-4.0-capable and therefore ready for tomorrow’s Smart-Service-World.
Smart Support
You want machines that produce and have no downtimes.
With our emkon. SMART SUPPORT APP we offer fast support when you need it most. You receive our qualified expert advice through Live Video transfer via an independent, separate and with SSL encrypted network. Our assistance in case of an emergency: Quick, professional, safe – the emkon. SMART SUPPORT APP!
An example case
How we like to work
That is how it should be!